Frequently Asked Questions

Everything you need to know about bender

Bender offers basic functionality for free to all servers. However, to access premium features like advanced voicemaster, full social media integration, and extended moderation tools, we offer affordable monthly subscription plans.
We currently accept payments through secure methods including credit/debit cards, PayPal, and cryptocurrency. All payments are processed securely through our dashboard at bender.bot where you can manage your subscription.
Bender premium costs $4.99 USD per month per server. This price gives you access to all premium features, continuous updates, priority support, and no usage limits.
Yes! Premium subscribers can transfer their subscription to a different server once per billing period. Simply visit your dashboard and use the transfer feature. Note that all data and configurations are server-specific and won't transfer with the subscription.
If you cancel your subscription, you'll continue to have access to premium features until the end of your current billing period. After that, your server will revert to the free tier with basic functionality. Your data and settings will be preserved for 30 days in case you decide to resubscribe.
We have multiple support channels available! Join our community Discord server for real-time assistance from our support team and community members. Premium subscribers also get access to priority support tickets through the dashboard. You can also check our comprehensive documentation for guides and tutorials.
We offer refunds within 7 days of your initial purchase if you're not satisfied with bender premium. After the 7-day window, refunds are evaluated on a case-by-case basis. Please contact our support team through Discord or email to request a refund.
Each premium subscription is tied to one Discord server. If you want premium features on multiple servers, you'll need a separate subscription for each server. We offer bulk discounts for users managing multiple communities - contact our sales team for details.
Absolutely. We take data security seriously and use industry-standard encryption for all stored data. We only collect data necessary for bot functionality and never sell your information to third parties. For more details, please review our Privacy Policy.
Free users get access to basic moderation, simple voicemaster controls, and limited social media integration. Premium unlocks advanced voicemaster interface, full YouTube/Twitch/Twitter integration with notifications, custom role automation, advanced anti-spam, engagement tools like giveaways and polls, and priority support. Visit our homepage to see a complete feature comparison.